Lead Gen Bulletin

Tag: Artificial Intelligence

  • Majority of Call Center Agents Want Access to AI: Report

    Majority of Call Center Agents Want Access to AI: Report

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    mike
    in

    Contrary to the traditional belief that AI poses a threat to their jobs, 65% of call center agents desire real-time AI assistance during customer interactions, and a striking 95% of agents using AI report enhanced efficiency and quicker issue resolution, according to research from Cresta, an end-to-end generative AI platform for contact centers. Why It…

  • AI-Driven Marketing Initiatives Directly Contribute to Increase in Revenue: Survey

    AI-Driven Marketing Initiatives Directly Contribute to Increase in Revenue: Survey

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    mike
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    New Report Shows Strategic Use of AI for Specific Use Cases Results in Increased Revenue; AI’s Ability to Deliver Trustworthy, Brand-accurate Information Remains A Top Concern Conversica, Inc, the leading provider of AI-powered Conversation Automation solutions for enterprise revenue teams, today announced the results of its latest research study The 2024 Marketing Executive AI Sentiment Report. The…

  • FTC Takes Steps to Protect Consumers from AI Deepfakes

    FTC Takes Steps to Protect Consumers from AI Deepfakes

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    mike
    in

    The Federal Trade Commission last week announced it was seeking public comment on a rule that would prohibit the impersonation of individuals while also announcing a final rule prohibiting scammers from impersonating businesses or government agencies. The rulemakings are intended to combat the use of tools like artificial intelligence that are being used to create…