Category: Videos
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Daily Debrief – July 12. An Outlook for the Second Half of 2024 from Contact Center Compliance’s Tracy Laney
As we head into the second half of 2024, there’s a palpable sense of excitement in the lead generation industry. Despite the numerous challenges, including new legislation and evolving privacy concerns, the industry is not only surviving but thriving. Let’s explore why there’s so much optimism and what companies can do to stay ahead. The…
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Daily Debrief – July 11. Rich Kahn from Anura on How AI is Impacting LeadGen
The AI Revolution in Lead Generation: Opportunities and Challenges Artificial Intelligence (AI) has been transforming industries for years, but its impact on the lead generation industry has been particularly significant. With advancements like ChatGPT, launched around 2022, AI has shown its power in various applications, from writing books to creating professional headshots and videos. However,…
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Daily Debrief – July 10. John Henson from Troutman Amin on Getting Ready for the Changes to the Lead Generator Loophole
Today, we’re diving into a crucial topic that’s making waves in the lead generation industry: the Federal Communication Commission’s (FCC) decision to close the lead generator loophole. To provide some insight, I had a conversation with John Henson from Troutman Amin. Here’s a summary of what we discussed. The Current Status As of mid-June, we…
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Webinar Recording: What Constitutes an Artificial Voice or Pre-Recorded Call Under the TCPA?
Understanding what constitutes an artificial or pre-recorded voice under TCPA regulations is crucial for lead generation companies. Experts David Schultz and Eric Troutman discussed recent rulings and guidelines on this topic. They explained that any use of artificial intelligence, pre-recorded messages, or other technologies that do not involve a live human voice on a call…
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The Safest Communication Channels Under the TCPA
Hear Eric Troutman, Puja Amin, and Angela Cherrill discuss the TCPA, the different communication channels covered under the Act, and answer questions about the law.
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